Download An Evaluation of the Benefits and Value of Libraries by Viveca Nyström PDF

By Viveca Nyström

An evaluate of the advantages and price of Libraries offers advice on the best way to evaluation libraries and includes many beneficial examples of tools that may be used all through this approach. there's large specialise in the significance of targets and pursuits, besides suggestion on options that may be utilized in the case of libraries that will not be good resourced for carrying out surveys. The textual content might be worthy as a instruction manual, and doesn't imagine previous wisdom of finance or economics. A consultant on easy methods to behavior a cost-benefit research on library prone and a dialogue on the best way to use state of affairs research and the character approach is equipped, as are examples of purchaser surveys, for clients and non-users alike.

  • Provides information on library evaluate, tracking and methods
  • Provides sensible examples and client surveys
  • Applies fiscal ways to library management

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Extra info for An Evaluation of the Benefits and Value of Libraries

Example text

The art of verbally illustrating the interpretation of a situation cannot be underestimated. Positive descriptions, in the right context, are just as valuable as excellent statistics. Collecting these stories can be done systematically, even outside the context of questionnaires and interviews. The library’s image is probably its most important resource and it is interesting to keep track of it through what has been written and said about the library. Personas The persona method is closely related to storytelling and the narrative method.

However, this should be confirmed and revised by conducting interviews – in this instance with the users. The users need to be interviewed so that they can confirm or reject the library’s goal and assumption that it is helping employees to achieve higher levels of proficiency. A simple ‘yes’ or ‘no’ answer indicates whether or not the goal is being fulfilled. Of course, one should also take the opportunity to ask just how the library is helping to facilitate access to information, and which of the services in its offering are being used.

Will they continue to visit the library, or not? What expectations will they have? In scenarios 1 and 2, people will come to the library voluntarily. But in scenarios 2 and 3, there are no institutions that are appreciated as a matter of course. In scenarios 1 and 3, the library has a unique product. The same does not hold true for scenarios 2 and 4. These different situations can be worked through and discussed. It can be inspiring to work with this kind of analysis when formulating goals, which is discussed in the next chapter.

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