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Information related to the questions listed previously would be critical to all parties involved in preparing the ship to put to sea on time. Due to the widespread influences and complexity of interactions among the subsystems, not managing these interfaces well carries many risks. Managing the information flow at the interface between maintenance and logistics support to provide acceptable responses to the users is the key to customer satisfaction. , 2012. Lean: a continuous improvement philosophy in agile systems based on quality management principles.

Note that optimisation decisions should be based on the proviso that no critical setup has been ignored for the purposes of cost reduction. Agile service is a concept that is complementary to lean support services; it addresses the demand for more-flexible support outcomes as the enterprise becomes lean. Agility is usually more capital-intensive than lean support because it involves a high degree of information-technology development. Unfortunately, however, resources allocated to agility projects are always limited.

Skill sets of available users. Availability of operation and maintenance personnel. Administrative delays. Storage-capacity constraints. ISS facilities limitations. Need for capability-growth margins. Expected operational life of system. Utilisation requirements. Maintenance down time. Failure rates. Maintenance levels. The optimised solution design should have adequate requirements elicitation (requirements collected from multiple view points), complete life cycle costing modelling, 36 Engineering Systems Acquisition and Support alternative solutions identification and evaluation and an impact assessment on existing capabilities and infrastructure.

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