By Lynn Jurewicz
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Extra info for High Tech, High Touch: Library Customer Service Through Technology
No one involved in the grant project really knew much about it, and there was not much time to do an extensive investigation before the final grant proposal was due. 50 was about, there were two major questions that begged to be addressed. 50 do what the grant development team needed it to do? 50 software out there that could either work with or as part of the scanner program? 50 (see sidebar). That number has grown since January 2000, when the project research was originally performed. 50 is an international standard.
This is accomplished by using an Event Schedule Maintenance Page. 7 are examples of the Event Schedule Maintenance Page and the New Event Entry Form (the form used to add a new event), respectively. One thing to note is that the New Event Entry Form has multiple uses and contains extra entries for event registration and room scheduling purposes. ) The Event Schedule Maintenance Page lists all of the events that have been entered into the database and allows for adding, deleting, editing, and copying events.
How many times have you visited a website that is supposed to have up-to-date information only to find that the information is one, two, or three months old? The library staff was too busy, or the person in charge of updating the information moved on. Generally, updating the website is a lower priority than other tasks that need to be accomplished inside the library. If updating the schedule is not relatively easy, there is less likelihood of it being maintained. And if the schedule is not maintained, then the information becomes old and stale, which means patrons cannot rely on it.