Download Lean Higher Education: Increasing the Value and Performance by William K. Balzer PDF

By William K. Balzer

In an atmosphere of diminishing assets, becoming enrollment, and extending expectancies of responsibility, Lean greater schooling: expanding the worth and function of college Processes offers the certainty and the instruments required to come back schooling to the patrons it used to be designed to serve—the scholars. It offers a unifying framework for enforcing and maintaining a Lean better schooling (LHE) transformation at any establishment, despite measurement or venture.

Using easy language, correct examples, and step by step instructions for introducing Lean interventions, this authoritative source explains tips to contain stakeholders within the supply of caliber each step of ways. the writer information a versatile sequence of steps to assist verify stakeholders comprehend all severe paintings strategies. He offers a wealth of empirical facts that highlights profitable purposes of Lean recommendations at significant universities and gives confirmed equipment for uncovering and putting off actions that overburden employees but give a contribution very little extra price to stakeholders.

Complete with standardized equipment for properly diagnosing office difficulties and enforcing applicable ideas, this useful reference fingers you with the knowledge and the instruments to successfully stability the desires of all stakeholders. by way of enforcing the tilt practices coated in those pages your university can be greater situated to supply larger caliber schooling, at lowered charges, with effective techniques that instill satisfaction, maximize price, and admire the long term pursuits of your scholars, college, and employees.

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Extra resources for Lean Higher Education: Increasing the Value and Performance of University Processes

Example text

Other institutions proactively address the challenges they face through strong leadership and a formally developed strategic plan reflecting perhaps a change in mission, a new focus for academic programs, a change in emphasis on research, and recruiting students in anticipation of national trends. The leaders of these institutions might introduce university-wide initiatives and programs to change their climates and operations in an effort to maintain and enhance their quality and effectiveness.

Typical situations found on many university campuses provide the scenarios and examples used throughout this book. In addition, this book includes the small but growing number of existing applications of LHE that demonstrate the range of possibilities for The Case for Lean Higher Education ◾ 15 improving higher education. Finally, this book is written for a wide audience of individuals who are stakeholders in higher education and, importantly, must understand and advocate for LHE: college and university administrators and employees, faculty, trustees, students in higher education administration and leadership programs, business and community leaders, politicians, and alumni.

Writing lab, technology support, health center). S. colleges and universities). Members of the support staff are both internal recipients and providers of processes, and their ability to provide valued, timely, and quality processes hinges on the effectiveness 18 ◾ Lean Higher Education of these processes in the areas and offices with whom they interact. The impact of LHE efforts can benefit all members of the university community. LHE is scalable to improve university processes at any level.

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