Download Tourism and Hospitality Development Between China and EU by Guojun Zeng PDF

By Guojun Zeng

Tourism and hospitality is dealing with a great deal of possibilities and demanding situations a result of globalization. The 3rd foreign convention on Tourism and Hospitality among China and Spain (ICTCHS) presents a distinct worldwide discussion board for lecturers, notion leaders and key practitioners from various backgrounds and pursuits to fulfill, talk about and debate serious concerns that may have an effect on the long run course of tourism and hospitality examine and practice.

Show description

Read or Download Tourism and Hospitality Development Between China and EU PDF

Best hospitality books

Derrida and Hospitality: Theory and Practice

Winner of the R. H. Gapper booklet Prize 2011. Judith nonetheless units Derrida's paintings in a chain of contexts together with the socio-political historical past of France, specially when it comes to Algeria, and his courting to different writers, most significantly Hélène Cixous, Luce Irigaray and Emmanuel Levinas - key thinkers of hospitality.

Social Media in Travel, Tourism and Hospitality: Theory, Practice and Cases (New Directions in Tourism Analysis)

Social media is essentially altering the way in which visitors and travelers seek, locate, learn and belief, in addition to collaboratively produce information regarding tourism providers and tourism locations. featuring state-of-the-art idea, learn and case reports investigating internet 2. zero functions and instruments that rework the position and behavior of the hot iteration of visitors, this ebook additionally examines the ways that tourism businesses reengineer and enforce their enterprise versions and operations, equivalent to new carrier improvement, advertising, networking and information administration.

Advances in Hospitality and Leisure, Volume 3 (Advances in Hospitality and Leisure)

"Advances in Hospitality and Leisure", a peer-review serial released every year, supplies fresh insights of a bunch of clinical reviews concerning hospitality, rest, and tourism whereas supplying a discussion board to stimulate discussions on modern concerns and rising developments necessary to idea development in addition to specialist practices from a world viewpoint.

Identity at Work: Ethnicity, Food & Power in Malaysian Hospitality Industry

This booklet investigates the interface of ethnicity with career, empirically saw in luxurious foreign resorts in Kuala Lumpur, Malaysia. It employs the 2 major disciplines of anthropology and sociology on the way to comprehend the foundation explanations and that means of ethnicity at paintings in the hospitality region.

Extra info for Tourism and Hospitality Development Between China and EU

Sample text

Secondly, the government made the hotel criterion system more perfect. During this period, a serious of hotel industry criterions was made. For example: <> (1985), <> (1996), <> (2006) and <> (2006). At last, the government gave price regulation of special period and special district. For example, during the Guangzhou spring commodity exchanging meeting, the supply of the hotels can not satisfied the need of the market.

The performance of the government roll player of “public welfare person” The training held by the government facilitated the increase of the hotel operation level. In 1997, Hainan Huandao hotel was awarded the American “five star diamond praise” and Beijing Kempinski was admitted into world first class hotel. The information progress of the hotel industry in China had been pushed successfully. On 1st January 1996, the first internet tourism booking wet of China was opened and the booking service in the world in our country began to make progress.

Service management and marketing: a customer relationship management approach. New York: Wiley. Hartline, M. , Maxham, J. G. I. I. , & Mckee, D. O. (2000). Corridors of influence in the dissemination of customer-oriented strategy to customer contact service employees. Journal of Marketing, 64(4), 35–50. Hossain, M. , & Kumar, U. (2010). Innovation process in Canadian and US hotels. Global Journal of Business Research, 4(3), 127–137. , & Mattsson, J. (2003). Service Encounters in Tourism. In S. ), Managing employee attitudes and behaviours in the tourism and hospitality industry.

Download PDF sample

Rated 4.53 of 5 – based on 42 votes